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CRM: 5 reasons you should throw out your Rolodex
CRM (customer relationship management) – Modern technology has drastically changed the way we deal with customers. Gone are the days where you could just flip through business cards every month to...
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CRM: a best friend for your business AND your customers.
CRM (customer relationship management) – We talk a lot about why you should invest in a CRM solution for your business. Reducing costs and improving productivity are attractive reasons to implement a...
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ERP and vendor communication: a three option approach
ERP (enterprise resource planning) – As we have stated previously, the cost savings and productivity improvements gained from implementing an ERP solution are vast. However, even with something as...
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SyteLine training: We are what your ERP needs.
ERP (Enterprise Resource Planning) – You may have noticed that here at ECI we talk about ERP quite frequently. From describing the benefits to highlighting our favorite software, we like to give our...
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Workflow Diagrams/Processes: Planning complex workflows
While we at ECI usually try to bring you pertinent and easy to understand information from the world of CRM and ERP, today we want to address a slightly more complex topic; workflow processes....
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Dynamics AX ERP: How Dell saved $50 million a year
ERP (Enterprise Resource Planning) – We often talk about how an ERP implementation or upgrade can improve your business. Recently we learned of a major success story from recognized tech company Dell...
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Discovering the ROI of your ERP and CRM
We have mentioned in the past that investing in an ERP (Enterprise Resource Planning) or CRM (Customer Relationship Management) system can save your company money and improve efficiency. However, it...
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Custom Entities: How Dynamics CRM can work for you
CRM (Customer Relationship Management) – We’ve mentioned before how Microsoft Dynamics CRM can be customized to fit your business’ exact needs. Today we’re going to tell you about one of the quickest...
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Custom ERP and ERP Customization: Which one do you need?
ERP (Enterprise Resource Planning) – Most executives would admit that they want their software to work “out of the box”, yet the vast majority of ERP implementations require some degree of...
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Mobile ERP: Durability and mobility is a must
ERP (Enterprise Resource Planning) – We’ve talked before about the advances in mobile ERP; new technology is allowing team members in an organization to see real-time data from their ERP solution in...
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Custom Field vs Custom Entity: Which one to use and when
When it comes to CRM (Customer Relationship Management), there is a lot of confusion and debate surrounding the choice between a Custom Field and a Custom Entity. Many people don’t know when one should...
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Dynamics CRM 2013: Putting your people at the center of your business
CRM (Customer Relationship Management) – Modern CRM puts a large amount of focus on delivering solutions that put the right people at the center of their business. Customers are also more active and...
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CRM: Achieve success by avoiding failure
CRM (Customer Relationship Management) – We talk a lot about the benefits of CRM solutions. From how you communicate with your customers to the way your sales team makes their decisions, a CRM system...
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Dynamics CRM 2013: Roadmap of upgrades and changes
CRM (Customer Relationship Management) – CRM adoption has taken the business & technology world by storm over the last few years. Unsurprisingly, Microsoft is leading the charge with their Dynamics...
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ERP helping CRM: How ERP can improve customer service
ERP (Enterprise Resource Planning) – We’ve mentioned before how an ERP system can improve your business and operations. We’ve also talked at length about how a CRM solution can forge lasting...
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Microsoft Dynamics CRM TestDrive: Try the new Dynamics CRM Demo!
CRM (Customer Relationship Management) – You can find plenty of articles online that try to tell you which CRM is the best choice for your business (we talk about it frequently). Sometimes you can get...
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SyteLine ERP Keeps Your Data Flowing
ERP (Enterprise Resource Planning) – In the world of business and technology, everyone needs to ensure that their supply chain management is as quick and uncluttered as possible. From manufacturing to...
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Do More With SyteLine ERP; SyteLine Add-Ons
In a perfect world, an ERP implementation would do everything your business needs right out of the box. However, things rarely work out that way; even a robust ERP system like SyteLine may not have all...
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ERP Consultants: We are here for YOU!
ERP (Enterprise Resource Planning) – We’ve talked at length about how an ERP solution can improve your business. However, it’s hard to ignore the increasing number of companies that are not happy with...
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Need SyteLine Training? We are here to help!
ERP (Enterprise Resource Planning) – You may have noticed that here at ECI we talk about ERP quite frequently. From describing the benefits to highlighting our favorite software, we like to give our...
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