APPROACH FOR PLANNING COMPLEX WORKFLOWS IN MICROSOFT DYNAMICS CRM 2011 (PART...
Microsoft Dynamics CRM is highly customizable and can be used to reproduce/automate business processes. For someone familiar with the basic use and implementation of workflow processes in Dynamics...
View ArticleWHAT IS HIGH AVAILABILITY?
Availability refers to the degree of reliability with which information in an IT system can be accessed. If a system is set up in a high availability configuration, then it is also highly...
View ArticleWHAT IS CRM? A SHORT DESCRIPTION.
Does the phrase “the customer is always right” scare you? With a good CRM system in place, it doesn’t have to. Customer Relationship Management (CRM) is getting a lot of attention these days; digital...
View ArticleMICROSOFT DYNAMICS CRM: BRINGING YOUR CUSTOMERS CLOSER
Customer Relationship Management (CRM) is all the rage these days. Yet with so many different brands and options available, how do you choose the best one? That’s where we come in. Though we can’t...
View ArticleSYTELINE ERP: EVERYTHING AT YOUR FINGERTIPS
You’ve heard of ERP systems, but do you have a favorite? We aren’t here to tell you which ERP is the “right fit” for you (that’s what a consultation is for), but we are excited about something special...
View ArticleMOBILE CRM: KEEPING YOUR CUSTOMERS CLOSER
A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as...
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SOCIAL CRM: LISTEN TO YOUR CUSTOMERS
Social networks like Facebook, Twitter, and LinkedIn are not just a passing trend; literally billions of people use these mediums daily to communicate and research with friends, family, and now...
View ArticleCRM AND LIVE CHAT: CUSTOMER RELATIONSHIP MANAGEMENT ETTIQUETTE
Customer Relationship Management (CRM) is all about finding out what makes your customers tick. From analyzing their purchasing history to listening to what they say about you on Facebook; CRM is how...
View ArticleWHY YOU NEED ERP: 5 REASONS TO IMPLEMENT ENTERPRISE RESOURCE PLANNING
Enterprise Resource Planning (ERP) is how small to medium sized businesses are staying ahead of the curve in today’s business landscape. We’ve mentioned before how an ERP solution can improve your...
View ArticleERP AND VENDOR COMMUNICATION: A THREE OPTION APPROACH
ERP (enterprise resource planning) – As we have stated previously, the cost savings and productivity improvements gained from implementing an ERP solution are vast. However, even with something as...
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